U.K. WARRANTY
Horizontal Unit
All "completed" Warranty Registration paperwork,
Installation paperwork and photos must be returned to
Crystal Enterprises Ltd as per the "T&C`s".
2 years parts and labour warranty for whole machine for
UK mainland on "Manufacturer fault ONLY".
2 year Titanium heat exchanger warranty on "Manufacturer fault ONLY".
2 year compressor warranty
on "Manufacturer fault ONLY".
International Warranty: -
Horizontal Unit
All "completed" Warranty Registration paperwork,
Installation paperwork and photos must be returned
to Crystal Enterprises Ltd as per the "T&C`s".
The 2 year warranty, on "Manufacturer fault ONLY", covers the supply and shipping of replacement spare parts
to a UK address only.
The 2 year Heat Exchanger and Compressor warranty, on "Manufacturer fault ONLY", covers
the supply and shipping of replacement
spare parts to a UK address only.
If spare parts are required to be sent for a heat pump outside the UK, the parts will "ONLY" be
sent free of charge to a UK address.
If parts are to be shipped outside the UK, the customer pays the International Shipping cost for the parts.
For repairs requiring an engineer then customer returns the unit to Crystal Enterprises for Repair.
Customer pays "ALL" transport costs.
To View "FULL" Terms and Conditions please see: -
http://www.crystalclearpond.co.uk/conditions.php
